Frequently Asked Questions

What do you define as luxury?

We see luxury holiday cottages to be holiday homes that are of a very high standard throughout. We feature cottages of 4 star and 5 star standard as well as other high quality cottages. Cottages featured have either been assessed by the relevant Tourist Board or the owner reports the cottage to be a luxury standard. Some cottages we feature are even award winning.

How do I search for a property?

Searching for luxury accommodation on our website is simple. You can follow any of the categories on our homepage, which you can return to at any point by clicking on the banner at the top of the page. You can search for properties by location, feature or even by the type of accommodation. Alternatively, you may wish to use our search assistant to help find the perfect luxury self-catering to meet your holiday needs.

Do you provide a brochure?

Cottagegems.com does not produce a brochure listing the holiday homes that we have on our site. We are an environmentally friendly company and because our property portfolio is constantly changing, we feel the most effective way to show them is over the internet. This way you can trust that the information for each luxury holiday home should be more up to date.

How is the star rating determined?

The star ratings shown on our website is the rating that the property owner has declared it has received by either a Tourist Board or other assessment scheme. There are number of different assessment schemes however they all assess properties based on a number of factors, these include; cleanliness, standard of the grounds and outside of the property, comfort, facilities and customer service. The tourist boards in the UK and Ireland are Visit Britain and Failte Ireland, for more information on their grading system you should take a look at their websites.

How can I see more pictures of a property?

If you see a luxury property that takes your fancy when searching our site then you can find more pictures of it by clicking on the thumbnail picture of by selecting the ‘more info’ button. This will take you to the main page for this property where you will be able to view additional images find out more information and details.

Can I take my dog?

This will vary from property to property, some will not permit dogs, some will permit one dog and some will allow for multiple dogs to stay. You can find out whether or not a holiday home is pet-friendly by looking at the information on the search pages or alternatively you can click onto the property’s main page and view the details there. If you are looking to take your dog with you on holiday you may wish to view pet-friendly luxury accommodation.

Do you have properties suitable for the disabled?

We have a great selection of luxury self-catering accommodation suitable for the disabled. Facilities available at these properties may vary so you should read all the information and contact the owner if necessary to find out if they meet your requirements.

Will there be parking at the accommodation?

Each property on our website will have different parking facilities available. Therefore it is important that you read the cottage information fully or contact the owner to find out about parking before you book or travel. They may have parking available on-site or alternatively should be able to provide you with guidance as to where you park nearby.

How do I book the accommodation?

If you have found the perfect holiday home for your luxury self-catering break then you can send a booking enquiry through the property's main page. You should receive a response to this enquiry within 48 hours and will be dependant on availability for your chosen dates.

How can I advertise my property on your site?

If you own a luxury property, be it 5 star rated or even award-winning, you can register for free to be considered for placement on our website. If successful it is free to be listed on our website, you only pay a commission on bookings made through our website. Get in touch now to register your interest; it is helpful to include information about your property and a web link if possible so that we can make a decision on its suitability for our site.

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