Cottage Gems Cancellation Policies

Whether you are looking for information prior to booking or need to cancel.  see our guide below on how to find the cancellation policy for a particular property.
 

Find cancellation policy details before you book

• You can find cancellation policy details for a particular property on the property’s listing page.
 
• Go to Terms & Pricing.  Here you will find the owner’s selected cancellation policy.
 
 

Cancellation Fees and Refunds

We show cancellation policies for properties on listings and on the reservation screen when you book.
 
Some properties may have a non-refundable booking policy which means no refund is due to you if you cancel, or only a partial refund available (which may be subject to cancellation occurring before a certain date), see individual listings for details.
 
We strongly recommend that you take out appropriate holiday insurance when booking a cottage.